PRIVACY POLICY

🔐 PRIVACY POLICY

Spy System

Last updated: {{ 23/12/2025 }}

1. Introduction

The purpose of this privacy policy is to inform users of the Spy Systeme website about how their personal data is collected, used and protected, in accordance with the General Data Protection Regulation (GDPR) and current French legislation.

2. Data Controller

The data controller for personal data is:

Spy System
Website: https://spysysteme.fr
Contact email: support@spysysteme.fr

3. Personal data collected

We only collect data that is strictly necessary for the proper functioning of the site and the processing of orders, including:

  • First and last name

  • E-mail address

  • Shipping and billing address

  • Phone number

  • Payment information (processed securely by third-party providers, never stored by Spy Systeme)

  • IP address and browsing data

  • Order history and communications with support

4. Purposes of data collection

The data collected is used for:

  • Order processing and shipping

  • Customer relationship management

  • Sending order-related information (confirmation, tracking, support)

  • Improving the user experience

  • Fraud prevention

  • Compliance with legal and accounting obligations

  • Marketing activities (emails, advertisements) only with consent

5. Cookies

The Spy Systeme website uses cookies in order to:

  • Ensure the proper functioning of the site

  • Measuring audience and performance

  • Offering relevant content and advertisements

The user can configure or refuse cookies at any time via their browser settings or via the website's cookie banner.

6. Data Sharing

Personal data may only be transmitted to trusted service providers, strictly necessary for the activity:

  • Shopify (store hosting and management)

  • Secure payment providers

  • Delivery services

  • Analytics and advertising tools (Google, Meta, TikTok, etc.)

👉 No data is sold or given to third parties.

7. Data retention period

Personal data is stored:

  • The time required for order processing and legal obligations

  • Up to 3 years for marketing data after the last contact

  • In accordance with current tax and accounting obligations

8. Data Security

Spy Systeme implements all necessary technical and organizational measures to protect personal data against loss, unauthorized access or disclosure.

9. User Rights

In accordance with the GDPR, each user has the following rights:

  • Right of access to one's data

  • Right of rectification

  • Right to erasure

  • Right to restriction of processing

  • Right to object

  • Right to data portability

All requests can be addressed to:
📧 support@spysysteme.fr

10. Use of monitoring products

The products sold on the Spy Systeme website are intended for legal use.
The user is solely responsible for the use of the purchased devices and undertakes to comply with applicable legislation, particularly regarding respect for privacy and the consent of persons filmed or recorded.

11. Changes to the Privacy Policy

Spy Systeme reserves the right to modify this policy at any time to comply with legal or technical developments. The applicable version is the one published on the website at the time of consultation.